High-Speed Internet

Internet Services

ADSL & FTTH ACCESS

  • ADSL with speeds from 5 meg to 16 meg is available.
  • FTTH with speeds from 5 meg to 25 meg limited availablity. 
  • ***One time nonrecurring charge of $185 for installation.***

***A one time nonrecurring charge applies for the installation of ADSL Access Service.  When the customer commits to retain the ADSL-Voice Data service option for a minimum 6-month period, Madison County Telephone will waive the nonrecurring installation charge.  A $35.00 fee will be charged if the ADSL Access Service is permanently disconnected for any reason before the end of the 6-month committment period other than for an ADSL service conversion, a discontinuance of service within the first 30 days of service, or a discontinuance of service due to a fire, flood, or other occurrence described as an act of God.  

ADSL Residential Rates

  • 512/5MB     $38.95
  • 768/7MB     $55.90
  • 1MB/10MB  $74.90
  • 1MB/16MB   $85.90

Fiber to the Home (FTTH) Residential Rates (limited availability)

  • 512/5MB     $38.95
  • 768/7MB     $55.90
  • 1MB/10MB  $74.90
  • 1MB/16MB  $85.90
  • 3MB/20MB  $135.00
  • 5MB/25MB  $165.00

ADSL Business Rates

  • 512/5MB     $43.95
  • 768/7MB     $60.90
  • 1MB/10MB  $80.90
  • 1MB/16MB  $90.90

FTTH Business Rates (limited availability)

  • 512/5MB     $43.95
  • 768/7MB     $60.90
  • 1MB/10MB  $80.90
  • 1MB/16MB  $90.90
  • 3MB/20MB  $140.00
  • 5MB/25MB  $170.00

Website Hosting

Web Site Hosting is available for our subscribers.

Domain Name Registration

Domain registration is available for our subscribers.

 

High Speed Disclaimer: ETC DSL is a "best effort" service. The maximum speeds you achieve will depend on such factors as your computer configuration, your distance from the office, and the speed of the Internet at any given time. Actual throughput speed will vary. Speed and uninterrupted use of the services are not guaranteed.

 

Madison County Telephone

Customer Agreement and Internet Allowable Usage Policy

BY USING THE INTERNET ACCESS OFFERED BY MADISON COUNTY TELEPHONE, INC. d.b.a. MADISONCOUNTY.NET (heretofore referred to as MADISONCOUNTY.NET) YOU ARE CONSENTING TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL THE TERMS OF THIS AGREEMENT, DO NOT USE INTERNET ACCESS OFFERED BY MADISONCOUNTY.NET.

HIGH SPEED DISCLAIMER

Internet Service is a " best effort " service. The maximum speeds you achieve will depend on such factors as your computer configuration, your distance from the office, and the speed of the Internet at any given time. Actual throughput speed will vary. Speed and uninterrupted use of the services are not guaranteed.

NO ASSIGNMENT

The benefits or rights conferred by this agreement are non-transferable and non-assignable. The connectivity provided is expressly limited to you. Resale or use of this connection by another person or persons is prohibited.

CHARGES AND BILLING

You agree to pay MADISONCOUNTY.NET all charges relating to use of your account(s). Internet Service charges will be according to rates and prices published online at the time of use. Charges for Internet Services will be as stated in the Internet Services Application or as otherwise agreed in writing by the parties. Charges for other services, such as promotional offerings and other services to be offered from time to time, will be according to prices published at the time. Charges at the date of invoice will include the next month’s access fee, the next month’s other recurring charges, and additional usage charges incurred during the prior month, if any. MADISONCOUNTY.NET will charge $25 for all returned checks and for bank drafts declined by your bank, and your account will be subject to suspension. If you default, you are liable for any and all attorney fees, court costs and collection agency fees or commissions if MADISONCOUNTY.NET has to employ these methods in order to collect debts owed to MADISONCOUNTY.NET under this Agreement. You agree to pay a fine of $500 for flagrant disregard of MADISONCOUNTY.NET Allowable Use Policy as contained in this Agreement. It is at MADISONCOUNTY.NET sole discretion what constitutes flagrant disregard of allowable use.

OTHER CHARGES

MADISONCOUNTY.NET is not responsible for any phone charges unintentionally incurred by any subscriber for any reason. You also are responsible for providing all equipment, including computer hardware and software, used in connecting to MADISONCOUNTY.NET.

LIMITATION OF LIABILITY

MADISONCOUNTY.NET exercises no control whatsoever over the content of the information accessed through MADISONCOUNTY.NET Internet Services. MADISONCOUNTY.NET Internet Services are provided on an "as is, as available" basis, without warranty of any kind, expressed or implied, including, but not limited to, the warranties of performance, merchantability and fitness for a particular purpose. MADISONCOUNTY.NET and/or contributors will have no liability whatsoever to you for any claim(s) relating in any way to (i) your inability or failure to perform research or related work or to work properly or completely, or (ii) any lost profits or consequential, exemplary, incidental, indirect or special damages relating in whole or in part to your rights hereunder or use of, or inability to use, MADISONCOUNTY.NET Internet Services. MADISONCOUNTY.NET will not be responsible for any damage suffered by you, including, but not limited to, loss of data resulting from delays, non-deliveries, mis-deliveries or service interruptions caused by its own negligence or your errors or omissions. Use of any information obtained via MADISONCOUNTY.NET Internet Services is at your sole risk. MADISONCOUNTY.NET specifically disclaims any responsibility for the accuracy or quality of information obtained through MADISONCOUNTY.NET Internet Services. Under no circumstances and under no legal theory, tort, contract or otherwise, will MADISONCOUNTY.NET or its suppliers or resellers be liable to you or any other person for any indirect, special, incidental or consequential damages of any character including, without limitation, damages for loss of goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damages or losses, or for any damages in excess of MADISONCOUNTY.NET list price for a license to the Software and Documentation, even if MADISONCOUNTY.NET will have been informed of the possibility of such damages, or for any claim by any other party. This limitation of liability will not apply to liability for death or personal injury to the extent applicable law prohibits such limitation. Furthermore, some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation and exclusion may not apply to you.

ALLOWABLE USE

MADISONCOUNTY.NET will publish its Customer Agreement, including the Allowable Use Policy, on its web site. These policies may be revised from time to time. You agree to abide by MADISONCOUNTY.NET policies concerning use of MADISONCOUNTY.NET Internet Services as published on line at the time of use. MADISONCOUNTY.NET Internet Services may only be used for lawful purposes. Transmission of any material in violation of any federal or state statute or regulation is prohibited. This includes, but is not limited to, copyrighted material, material legally judged to be threatening or obscene, or material protected by trade secret. You agree to indemnify and hold harmless MADISONCOUNTY.NET from any claims resulting from your use of MADISONCOUNTY.NET Internet Services. Commercial advertisements are unwelcome in most Usenet discussion groups and on most e-mail mailing lists. Inappropriate posting may result in account suspension or cancellation. See the newsgroup or mailing list's charter for whether advertising is allowed or not. "Spamming," or sending a message to many different off-topic newsgroups, is not allowed. Sending a message, especially an advertisement, to more than five recipients, is considered by itself spamming unless the individuals have specifically requested to be added to a mailing list on that topic. E-mail is a person-to-person medium, not a broadcast medium. Unsolicited advertisements via e-mail, or via discussion groups whose charter does not explicitly allow advertisements, are not allowable. Violations of MADISONCOUNTY.NET Customer Agreement and allowable use policies will result in account suspension or cancellation and fines as states in Charges and Billing.

RESPONSIBILITY FOR ACCOUNT USE

You are responsible for all use of your account(s) and confidentiality of password(s). MADISONCOUNTY.NET will suspend or change access upon notification that your password has been stolen, lost or otherwise possibly compromised. MADISONCOUNTY.NET is not responsible for your personal files residing online on MADISONCOUNTY.NET owned and controlled computers. You will be responsible for independent backup of your data stored online. You will be responsible for all access to and use of MADISONCOUNTY.NET Internet Services by your personnel or by means of your equipment, whether or not you have knowledge of or authorize such access or use. If the subscriber is less than 18 years of age, the application must be signed and these terms agreed to by a parent or legal guardian, who is responsible for all charges related to the use of subscriber's account(s).

UNAUTHORIZED USE OF ACCOUNT

MADISONCOUNTY.NET will strongly react to any use or attempted use of an Internet account or computer without the owner's authorization. Such attempts include "social engineering" (tricking other people into releasing their passwords), password cracking, security hole scanning, denial-of-service attacks (ping-flooding, sending packets with an illegal packet size, UDP flooding, half-open TCP connection flooding, etc.) and the like. Harassment or abusive use of e-mail and other Internet services are not allowed. MADISONCOUNTY.NET will handle incidents of harassment on a case-by-case basis, consulting with all parties involved. Any unauthorized use of accounts or computers by a MADISONCOUNTY.NET customer, whether or not the attacked account or computer belongs to MADISONCOUNTY.NET, will result in action against the attacker. Possible actions include warnings, account suspension or cancellation, and legal action, according to the seriousness of the attack.

RESALE OF INTERNET SERVICE

Resale of MADISONCOUNTY.NET service is prohibited. Any attempted resale of this service is a direct violation of this allowable internet usage policy. MADISONCOUNTY.NET reserves the right to disconnect any customer which, after investigation, it determines is reselling its service.

LIMITATIONS ON RESOURCE USAGE

MADISONCOUNTY.NET reserves the right to impose limits on the total amount of disk space and other resources available for your use on MADISONCOUNTY.NET operated computers. E-mail accounts for internet account users are subject to a limit of 500MB. MADISONCOUNTY.NET reserves the right to delete, without notice, personal e-mail files that have not been accessed for more than one month. Disk space for storage of web pages is available in amounts specific to each Internet service package. Use of excess space will be charged on a monthly basis according to rates and prices published online at the time of use. MADISONCOUNTY.NET reserves the right to remove files that exceed allowed limits.

E-MAIL PRIVACY

Electronic mail passes through multiple mail servers on the Internet as it passes from source to destination. Privacy can never be guaranteed from every possible mail server; therefore, users seeking total privacy should use some encryption scheme to render messages unreadable by eavesdroppers. With regards to MADISONCOUNTY.NET mail servers, MADISONCOUNTY.NET places a high value on privacy and will only examine users' mail when absolutely required, for example when troubleshooting e-mail delivery problems or being presented with a search warrant for the information.

ILLEGAL MATERIAL

MADISONCOUNTY.NET bears certain legal liabilities for the use of its computer network and equipment. As such, MADISONCOUNTY.NET prohibits any and all use of MADISONCOUNTY.NET network for illegal purposes. When presented with a search warrant, MADISONCOUNTY.NET is obligated to release any information named therein, and will cooperate with authorities in any criminal investigation of inappropriate Internet usage. However, MADISONCOUNTY.NET recognizes that the legal status of the Internet has not yet been resolved satisfactorily, either through legislation or court precedent. Therefore, MADISONCOUNTY.NET must make certain decisions regarding the illegality of various specific actions. Among the actions MADISONCOUNTY.NET considers illegal and therefore will not allow on its network are: unauthorized distribution of copyrighted material; exploitation of minors; and unauthorized use of computer resources. MADISONCOUNTY.NET believes the First Amendment rights of free speech, freedom of the press and freedom of association apply to the Internet to the same degree as they do to print media and that any attempt to infringe upon those rights is void of legitimacy.

WEB SERVICE

MADISONCOUNTY.NET provides personal web space to Internet customers. MADISONCOUNTY.NET includes web service in its enhanced packages and hosts commercial web pages for a fee. In all cases, the web pages reside on MADISONCOUNTY.NET computer equipment, giving MADISONCOUNTY.NET some ethical responsibility for the content of such pages. MADISONCOUNTY.NET will handle potentially inappropriate web pages on a case-by-case basis. Examples of inappropriate information include downloadable virus code and obscene materials. Personal web space provided under any Residential Service may not be used for purposes that can be deemed as an attempt to sell a product or service. Only web space provided under non-Residential Services account may be used for commercial activity. Domain name service is available as an optional service. You are responsible for domain name registration with InterNIC and for any fees charged by InterNIC. MADISONCOUNTY.NET charges a setup fee for adding your registered name on the MADISONCOUNTY.NET domain name server. MADISONCOUNTY.NET grants you non-exclusive, non-transferable, limited license to store documents on a MADISONCOUNTY.NET Internet World Wide Web server, and to use the server at burst bandwidth speeds up to MADISONCOUNTY.NET full capacity. MADISONCOUNTY.NET will bill for usage in accordance with rate and prices published online at the time of use.

TERM AND TERMINATION

This agreement will become effective on the date the service application is entered into MADISONCOUNTY.NET system (no later than the end of one business day after receipt of application). MADISONCOUNTY.NET, at its sole discretion, may terminate this agreement immediately or suspend your access to the service upon any breach of this Agreement by you. You are responsible for notifying MADISONCOUNTY.NET of your wish to terminate your account if desired. Charges will continue to accrue until your notification to MADISONCOUNTY.NET of account termination, or until your account is cancelled due to non-payment as stated in "Charges and Billing." If your account is cancelled due to non-payment, you will be in default and subject to any and all late fees payable by you under this Agreement. Licenses granted hereunder will terminate automatically if you fail to comply with the limitations described herein. Upon termination, you must destroy all copies of the Software and Documentation.

EXPORT CONTROLS

None of the Software or underlying information or technology may be downloaded or otherwise exported or re-exported into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Yugoslavia, Iran, Syria or any country to which the United States has embargoed goods; or to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Denial Orders. By downloading or using the Software, you are agreeing to the foregoing and are representing and warranting that you are not located in, under the control of, or a national or resident of any such country or on any such list. In addition, if the licensed Software is identified as a not-for-export product (for example, on the box, media or on the installation process), then the following applies: except for export to Canada for use in Canada by Canadian citizens, the Software and any underlying technology may not be exported outside the United States or to any foreign entity or "foreign person" as defined by U.S. Government regulations, including without limitation, anyone who is not a citizen, national or lawful permanent resident of the United States. By downloading or using the Software, you are agreeing to the foregoing and are warranting that you are not a "foreign person" or under the control of a foreign person.

EFFECT OF AGREEMENT

This Agreement (which will include the current and future Schedules hereto) represents the complete agreement concerning this license between the parties and supersedes all prior agreements and representations between them.

MODIFICATION OF TERMS AND CHARGES

MADISONCOUNTY.NET reserves the right to change rates or otherwise modify provisions of this Agreement by notifying you at least thirty (30) days before the effective date of the change, by written or online notice. Your use of MADISONCOUNTY.NET Internet Services after such notice will constitute your acceptance of the modifications to this agreement.

FORCE MAJEURE

MADISONCOUNTY.NET performance hereunder is subject to interruption and delay due to causes beyond its reasonable control such as acts of God, acts of any government, war or other hostility, civil disorder, the elements, fire, explosion, power failure, equipment failure, industrial or labor disputes, inability to obtain necessary supplies and the like.

SEVERABILITY

If any provision of this Agreement is held to be unenforceable for any reason, such provision will be reformed only to the extent necessary to make it enforceable, and all other provisions are unaffected.

NOTICES

Except as otherwise provided herein, all notices hereunder will be given in writing as follows:

Madison County Telephone, Inc.

113 Court Street

Huntsville, AR 72740

GOVERNING LAW

This Agreement will be governed by and construed under the laws of the state of Arkansas except as governed by Federal law. The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly included. All disputes will be settled in Arkansas courts.

WAIVER

Failure of any party to enforce any provision of this Agreement will not constitute or be construed as a waiver of such provision or of the right to enforce such provision.

U.S. GOVERNMENT RESTRICTED RIGHTS

Use, duplication or disclosure of Software and Documentation by the Government is subject to restrictions set forth in subparagraphs (a) through (d) of the Commercial Computer-Restricted Rights clause at FAR 52.227-19 when applicable, or in subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013, or at 252.211-7015, and in similar clauses in the NASA FAR Supplement. Site and content Copyright © Madison County Telephone, Inc.

 

 

 

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